The ISO 9000 series
of standards represents the essential requirements that every enterprise
needs to address to ensure the consistent production/storage and
timely delivery of its goods and services to the marketplace. These
requirements make up the standards that comprise the quality management
system. Consistency in production/storage and reliability in delivery
are as important as the products being sold. It is essential to
consistently meet all of the customer's expectations all the time,
every time, to keep them satisfied and loyal.
Investors in People is a National
quality standard which sets a level of good practice for improving
an organisation's performance through its people. For nearly a decade,
the Investors in People Standard has provided a tried and tested,
flexible framework to help companies succeed and compete through improved
people performance.
The 'Standard' benefits both employers and employees. Research has
shown that 80% of Investors in People organisations have increased
customer satisfaction, 70% have improved their competitive edge and
productivity (Source: CREATE 1999), while 94% of employees in Investor
in People companies are satisfied in their jobs, as opposed to 37%
in businesses lacking the Standard (Source: Planet Research 1998).
The European Power Transmission Distributors
Association (EPTDA) is the largest organization of distributors
and manufacturers of Power Transmission and Motion Control products
in Europe. It represents 135 companies of industry.
Membership into the EPTDA has enforced our ongoing commitment to the
Bearings and Transmission Industry market.