Estimated dispatch dates
Our estimated dispatch dates are based on manufacturers' latest stock lead time data and are updated daily. However, please note that under certain circumstances, such as large quantity orders or unforeseen seasonal demand, we may need to check with our manufacturers for an up-to-date lead time in these cases.
Fast delivery and delivery terms
Items are usually dispatched the same day, provided the items being ordered are in stock and the order is placed by 5.30pm. (UK Mainland)
We use FedEx and APC as our courier providers. While we strive for next-day delivery, we cannot always guarantee this.
(Belts that are needed to be cut down from sleeves would need to be ordered before 4pm for same-day despatch)
Every item is fully insured against loss or damage so we can guarantee the safe arrival of your order.
Collection is also available from our head offices in Rotherham S66 8HR for online orders.
Handling and carriage charges
In the unlikely event that your order incurs additional carriage charges, you will be contacted by our Customer Service Team at the point your order is being processed.
International delivery charges
We can deliver to almost anywhere in the world, if you have a question, please call us on +44 (0)1709 789933.
Important - All international shipments are sent using Incoterms® 2020 DAP. Any local taxes/duty are the responsibility of the receiver.
Order tracking
To track your order, please contact our customer service department:
For tracking information to a UK address call: 01709 789 999
For all other destinations please call: +44 1709 789 933
Easy returns
We’re confident you'll be 100% satisfied with your purchases, however, if for any reason your requirements aren't met, you've ordered the incorrect item, just give us a call on:
UK Customers: 01709 789 999
International Customers: +44 1709 789933
within 30 days of delivery and we'll be happy to arrange a return and discuss a replacement. Read more about our returns and refunds policy.